7 Tips For eCommerce ERP Integration - Storehub.io

7 Tips For eCommerce ERP Integration

1. Look For a Complete Integration Process

Linking an e-commerce ERP option isn’t similar to switching on the lights– you’ll need a smooth frame that takes care of everything that will be required inside the business. Consider that the integration is not just for the present, but for the future, and your software application system should be already gotten ready for any feature you’ll require if the business grows or your multichannel technique broadens.

These are the processes that need to be included by your integration when you connect the ERP to the e-commerce platform.

Data immediately upgraded and sent from your e-commerce website to your ERP:
  • Orders
  • Payments
  • Customers & shipments information (new and updated)
  • Changes on inventory stock levels on each channel
And this is the information that need to be instantly updated and sent out from your ERP to your e-commerce site:
  • New and discontinued products
  • Product information changes (including prices)
  • More stock added to inventory
  • Promotions and offers

2. Choose a Two-Way Integration

There are a number of ways to integrate an ERP and e-commerce platform, depending on the systems, channels and variety of repositories a business was previously utilizing.

“An ERP system does not organize your product information: you can use a CMS or Storehub.io for that.”

Maybe you’ll require to simply migrate all your data to the brand-new intermediary tool, or send it from one single depository to numerous systems.

A bidirectional integration is constantly advisable, because that way you can update data both ways in real time, and even pick if you want to show the modifications in your e-commerce platform or conserve them for later on (like costs updates for some promotional day, country or season).

3. Consider a SaaS Cloud System

The best way for an ERP integration to work is through APIs, which are broadly used by SaaS systems that save a lot of time during the integration process, make it fast and easy to use for the team.

Likewise it works with actual time updates and you can include limitless synchronizations to these kind of software.

4. Talk to Your Partners

It’s obvious that you’ll require a third-party system, and having some reputable partner as an intermediate is crucial to attain an effective integration.

Search for partners with genuine and high level knowledge in the ERP e-commerce integration system of your option, and schedule sufficient conferences to make clear what are your business’s requirements and limitations, and demand understanding how the integration will be precisely performed and what are the risks, difficulties, barriers, expenses and due dates that should be expected.

5. Always Plan a Testing Phase

Some business tend to forget to include this important stage to their very first schedule, and the integration can be delayed if you don’t count on needing to perform some test and, naturally, discovering some issues en route.

These tests are constantly important and should be carried out by your own group, in order to see if they really know the tool and find it beneficial, if the software has actually been correctly integrated, and to recognize synchronization errors in between the ERP and the e-commerce site (often data is not properly shown at the very first time, or it’s noticed that the updates are not as fast as they need to be).

6. Training & Support

The e-commerce ERP solution need to include training and technical support, although some software companies provide that as some extra hours that you can work with as a regular monthly or yearly strategy.

It’s extremely suggested to train the team that will use the software daily ahead of time, because they’re the ones who are going to guarantee the correct synchronization in between the central database and the e-commerce website and other channels. As the tool is going to be a day-to-day partner for them, they must recognize with it before any guaranteed integration and launching.

7. Prepare an Integration Framework

Lastly, the function of ERP in e-commerce integration might be enough for some business, but in the end every organization will need to include more pieces to this integration scheme. That’s why your integration framework ought to have in mind other software systems like Order Management, Stock Management.

This type of complementary software application is necessary to guarantee that the appropriate stock, shipment and product details is being swapped between the business’s ERP and your e-commerce website. Remember that this integration does not amazingly order your item material– it guarantees that it’s effectively connected in between your central database and your channels.

However you still need to offer proper fuel to this integration and handle perfect, smooth and updated info every day. Product details, category structure and rates without mistakes, warehouse info, changes in product schedule, order cancellations and returns, and notices that ought to be sent out to customers.

Contact the Storehub.io sales team to book a consultation.