The benefits of ERP (Enterprise Resource Preparation) and eCommerce combination are enormous when the process is done properly. ERP presents the “foundation” of your business and a powerful software application system developed to incorporate and merge the primary functional locations of your company. What should business keep in mind when planning the integration of 2 key systems in their service operations– ERP and eCommerce platform?
Although ERP execution undoubtedly brings high upfront expenses, the standardization of service procedures, enhancement of the supply chain management, and automation of information collection will absolutely bring more advantages to your organization operations. Having all of this data unified, noticeable, and quickly available ways that not just you will have the ability to do the job more effectively, but it will likewise make you align your offline and online procedures.
Numerous eCommerce companies use some type of ERP system to support their service requires better. By picking to integrate your ERP system into your eCommerce platform, you allow bidirectional flow of info in between two systems allowing the systems to communicate with each other with very little human input.
What are the key benefits of ERP and eCommerce integration?
Data entry and management
ERP information are available in real-time and must be only gotten in when. This implies that you do not have to take any special care of stock availability and even order statuses. ERP system covers that for you and shares all the essential information with your clients– resulting in higher general client complete satisfaction.
ERP can consist of a lot (and I imply A LOT) of information about the items. A few of them are fundamental, such as name, SKU, description, rate, dimensions, amount, and so on. However some of them are actually eliminating your deal with your eCommerce store. If you choose to synchronize items, you can actually have quality sets, item accessibility (with details about when will the product precisely be available), category info, related products, and replaces specified in ERP and shown on your product page. Products should be produced in the ERP and fine-tuned within your eCommerce platform.
Complex pricing models
ERP can consist of a lot (and I indicate A LOT) of info about the items. A few of them are essential, such as name, SKU, description, rate, dimensions, amount, and so on. However some of them are actually removing your deal with your eCommerce store. If you choose to integrate items, you can really have quality sets, product accessibility (with information about when will the item precisely be offered), category details, related products, and changes specified in ERP and shown on your item page. Products should be produced in the ERP and fine-tuned within your eCommerce platform.
Invoicing and financial reporting
Considering that your ERP needs to present the most important organizational monetary database, if your eCommerce organization is integrated with the ERP itself, it would be a lot easier to follow your online numbers and match them with the offline sections of your business. Not just that, however automation of invoicing procedure will certainly help in decreasing the possibility of human mistake.
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Tips for decision-makers
Magento itself shared some useful advice when it comes to choosing the right ERP package that will suit your business needs.
From my point of view, when it comes to ERP & eCommerce integration, two things are crucial:
- As soon as you select ERP, find a highly knowledgeable business that will carry out and adapt the ERP service for your company requirements. Ensure that they are main partners which they have at least several comparable projects behind them. How you select an integrator is just as crucial as your option of the ERP system since this is where numerous implementations stop working. So choose wisely.
- Make certain that your ERP implementation company and your eCommerce development agency can (and will) collaborate at the same time on this integration. There is a 99% opportunity that one of these sides will need to make a minimum of little personalization to make everything work completely. The symbiosis of these 2 partners of yours will make a huge distinction in the result.
Integration process – a team effort
For among our existing customers, we worked actually carefully with the prominent local Microsoft Characteristics AX and NAV partner– Adacta. They described our collaboration like this: “2 teams, two companies, 2 locations, and one objective– to provide an outstanding and integrated service for the consumer. “
The primary job objective was to carry out and synchronize both options– ERP (MS Characteristics NAV) and eCommerce system (Magento 2) to accomplish the automation of all business functions throughout the whole user journey from initial client order to final delivery.
The solution we implemented together resulted in a substantially better performance in the first 6 months with decreases in costs and mistakes, much better user experience and, ultimately, day-to-day order rate boost by 35% for our client.
Are you still uncertain if you need an ERP in order to run your eCommerce organization more successfully or are you looking for an eCommerce firm to assist you incorporate your Magento shop with an ERP system? Do not hesitate to reach out and let us assist you enhance your company procedures!