A middleware platform called Storehub.io makes it possible to integrate WooCommerce with Sage 300 and share data while automating business procedures. Just why would you do this? Every business has a unique set of integration requirements, as do they. The most typical is to combine a back-office application with a front-office web property, such as an online storefront that is connected to an ERP to automatically pass orders when an order is placed online.
When designing the connection between WooCommerce and Sage 300, numerous factors must be taken into account. Together with physical access to the apps, security and performance criteria may also apply. SaaS and On-Premises are the two basic application connection methods that are commonly coupled.
How WooB2B Platforms Integrate with Sage 300 via Storehub.io
By automating business processes and providing consistently top-notch customer service, integrated WooCommerce & Sage 300 applications can increase customer loyalty. Order processing is accelerated, and consumers have access to a variety of account information, including order history and delivery options, making it simple to place complicated orders. The following automated procedures are examples of how integrating ERP software actually functions in real-world situations:
An eCommerce website is visited by customers and prospects.
– A visit report is created and transformed into a format compatible with Sage 300 and WooCommerce (Contact record -> Activity log).
– A Customer Record and Sales Order is created automatically in the event of a sale.
– Visitor activity is monitored and logged in order to create user profiles for personalized advertisements, promotional messages, suggestions, and content curation.
– The appropriate staff members get Sales Orders and Quotations for evaluation, fulfilment, and delivery.
– Shipment information is transformed into understandable formats and sent to the online business.
– Real-time updates to inventory statistics.
With Sage 300 WooB2B Integration, Customer Service Moves to the Front of the Line
The effectiveness of business process automation, which is dependent on how thoroughly the software is integrated into operations, determines the value of both CRM and ERP software. The hidden and labour expenses might be significant if customers frequently contact sales or customer support workers to resolve errors with orders, receive basic answers to enquiries, or handle other issues with their accounts.
When self-service eCommerce systems don’t integrate effectively with back-office data, pricing, and automation, businesses frequently lose orders, fail to upsell accounts and annoy customers. Staff members are unable to pursue tasks that will generate income due to the expenses of staff intervention, which also increases human capital costs.
– Making tailored email, newsletter marketing, and marketing promotions.
– Producing individualized reports as well as 360-degree views of each customer’s profile and current activities.
– Automation of line-of-business applications to promote fluid connections with numerous databases and internal management systems.
– Providing customer-focused solutions for apps that handle support requests, order fulfilment, and ticketing.
– Initiating custom quotes, quickening workflows, and making management decisions more quickly.