Sage Business Cloud and B2B eCommerce are totally two different platforms with different utilities as well as architectures. Now, integrating Sage Business Cloud and B2B eCommerce enhances business features throughout the company as well as adds benefits to the company (Sales, Marketing, IT, Functional services and customer support).
Now the question that is on our mind is – what challenges do we deal with as well as attempt to overcome with Sage Business Cloud B2B eCommerce Integration?
First off, if there are any dependencies on products, clients as well as stock or amount.
Flow of details is one more obstacle. Either the information flow is one directional or it is somehow bi-directional i.e. from B2B eCommerce to Sage Business Cloud & from Sage Business Cloud to B2B eCommerce.
Present process of taking care of data and also information and likewise the two systems that will act as the master of two data.
These are the difficulties that we encounter and we need to conquer. Currently determining these challenges will boost up the information recognition procedure and also generally the following information factors have to be taken into consideration for Sage Business Cloud to B2B eCommerce integration.
Well, the kinds of data that should be synchronized between your Sage Business Cloud and B2B eCommerce integration are:
Client Synchronize procedure:
Main schedule of service is that the information must be appropriately integrated. Synchronizing consumer info between Sage Business Cloud and B2B eCcommerce systems is the primary step that will add uniformity in consumer experience.
For example, a consumer that usually stores on your ecommerce store calls your client service group to alter its delivery address and also the needed change is reflected in the Sage Business Cloud system. Now, any modification in client information in either of the applications (Sage Business Cloud / B2B eCommerce) will show in the other instantly post integration.
Client details sync will certainly help you drive advantages like personalize customer experience, offer self-service consumer portals and also more.
A consumer check outs your ecommerce store as well as positions an order. But, where does your e-commerce store get the item from? Companies commonly keep all the standard product information in the Sage Business Cloud system. Without this info (product as well as supply) the shopping store can not function effectively.
As an example,
You are a merchant where you handle product and supply details separately in your B2B eCommerce and Sage Business Cloud systems.
A consumer sees your eCommerce store, explores the shop and also actually likes a product.
He/ She goes to the product information web page as well as locates that the product is offered in the required size and is in stock. He/ She puts an order!
After few days, the consumer gets an email that his/ her order is terminated since that item was out of supply and also inventory info was not synced with the Sage Business Cloud system.
If this situation takes place after that there is an extremely high chance that the consumer may never come back and also even recommend other clients to not buy from you.
With integration and synchronization between B2B eCommerce and Sage Business Cloud systems will constantly be in sync with each other and you can extremely easily stay clear of situations like these.
Item as well as Supply sync will reduce back orders, improve customer’s shopping experience and also make it very easy to sell on several networks, construct trust fund and self-confidence with your consumers, taking care of item information, stock management etc
For instance, the supply info sync can be required to a various degree when the supply is managed and kept in numerous stockroom places. This would after that call for companies to keep the storehouse as well as stock information in Sage Business Cloud system and afterwards sync the details back to the shopping system.
Sales Orders Synchronization
Orders are possibly the genuine reason that most businesses consider B2B eCommerce Sage Business Cloud integration. There is a great deal of synergy between shopping as well as Sage systems as far as orders are concerned – while the orders are approved in the B2B eCommerce system as well as the actual fulfillment happens in the Sage Business Cloud system.
Given that your B2B eCommerce and Sage Business Cloud systems are not integrated, you manually transfer orders from your shopping system to your Sage Business Cloud system for fulfillment. Bear in mind, as a result of manual data transfer, you can only sync a limited number of orders in between both systems.
To make sure quick turnaround time the only option you have is to include even more resources to sync data in between the two systems. In this manner, your company is always restricted by the variety of orders you can sync between the systems which is not an excellent circumstance.
Integration will certainly not only automate this procedure however will likewise minimize the turnaround time (due to the fact that the orders are synchronized promptly) without mistakes that are common in hand-operated data transfers.
Order sync will certainly aid make your organization scalable, will certainly enable you to expand to brand-new markets, reduce order aging, enhance customer fulfillment, lower mistakes and costs.
Rate Cost and also Volume Rate Discount
B2B eCommerce and Sage Business Cloud systems manage this by defining various rate and volume rate discounts and connecting a rate corresponding to that. Say a customer places an order. Now, if the rate and volume rate details is not readily available in the Sage Business Cloud system, the order total amount will certainly be less than what the Sage Business Cloud system anticipates as since the order was positioned at a rate specified by the cost guideline applicable. This will certainly after that lead to disparity in the accountancy books which can then even more lead to conformity concerns. B2B eCommerce and Sage Business Cloud integration bridges this void by synchronizing tier rates as well as equivalent updates between both systems. Tier price info sync helps you individualize the consumer experience by offering them unique costs, keeping accounting consistency and also decreasing conformity concerns.
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